SECURE SHOPPING GUARANTEE

When completing an order, you can choose the “payment method” you prefer.

CREDIT CARD PAYMENT

During the payment procedure, you will be requested to insert your credit card details.

Visa or MasterCard payment.

The system verifies if your card uses 3-D-secure or security programs.

They are both security protocols, exclusively conceived for these kinds of credit cards, providing extra protection for merchants and customers for online payments. They are used to authenticate who carries out the transaction (cardholder and online merchant) during payment processing. If a credit card holder has signed in to 3-D-secure security program, after having placed the order he/she will be redirected to the website of the card issuing bank to authorize the transaction by inserting the “secure code” (a password chosen by the customer). The transaction will be carried out only by inserting the right password. If the card holder has not signed in to any of these security programs, the payment will be carried out without a new authentication.

Further information on credit card security processing is available on:

Verified by Visa or MasterCard Secure Code

Any payment by credit card complies with the following rule:

Refunds for returns are issued only to the card used to place the order.

PAYPAL PAYMENT

During the payment procedure, please select “PayPal” among the “payment methods” and you will be automatically redirected to PayPal website. If you have signed in to PayPal, you just have to enter your personal data and confirm the transaction. If you do not have any PayPal account, it is possible to create a new one and confirm the transaction.

In case of return of an item, the refund will be issued only to the card used to place the order.

WIRE TRANSFER PAYMENT

During the payment procedure, please select the option “wire transfer” among the “payment methods” and close the order.

You will receive our bank details and the order number together with the order confirmation, automatically sent.

You are requested to carry out the wire transfer immediately after having placed the order to the following bank account, by pointing out the order number:

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Any possible bank or wire transfer charges are to be paid by the customer. Items will be shipped within 4 days after the payment is received. Refunds will be issued to the bank account used for the order payment.

CASH PAYMENT (FOR SHIPPING WITHIN ITALY)

During the payment procedure, please select the option “cash payment” among the “payment methods”.

At the moment of the delivery, you are requested to pay with the exact amount of the order. Couriers do not accept cheques and cannot give any change to you.

Please consider that it is not possible to be refunded without a bank or postal account.